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Parature - CRM Software Made Easy -
Get an online support portal to manage and deflect up to 80% of your incoming service inquiries. Web-based software that features self-service, ticket system, surveys and account management.
www.parature.com
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Web Customer Support Software -
CRM hosted help desk solution. Faster responses and fewer e-mails/calls requiring support reps. Ticket tracking, smart-respond e-mail, searchable FAQs, more. Free 30-day trial.
www.qualte.com
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Infinity Info Systems: CRM Software -
Infinity specializes in contact management and customer relationship management in New York Tri-State area.
www.infinityinfo.com
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CRM Software Services from BT -
Discover more about succeeding in the digital networked economy with networked IT services from BT.
www2.bt.com
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Luxor CRM Software -
Luxor Web-based software delivers powerful CRM and SFA quickly and affordably. Features an intuitive interface that supports account management, reporting, Outlook and PDA synchronization.
www.luxorcrm.com
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Who uses it?   From small enterprises to multinational corporations, any business that maintains regular interaction with customers benefits from a well organized CRM system.
Key Features of CRM Tools.   CRM includes all business processes in sales, marketing, and service that touch the customer. With CRM software tools, an enterprise might build a database about its customers that describes relationships in sufficient detail so that management, salespeople, people providing service, and even the customer can access information, match customer needs with product plans and offerings, remind customers of service requirements, check payment histories, and so on.
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